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Privacy Policy

Thank you for supporting Community Laptops, registered as Community Laptops C.I.C (‘we’, ‘us’ or ‘our’).

We care deeply about the privacy of our visitors and users. This Privacy Policy sets out how we collect, store and use information about you when you use or interact with our website (‘our website’), and when you contact us or we contact you in relation to our activities.

This Privacy Policy is governed by the General Data Protection Regulation (GDPR).

The Effective Date of this Privacy Policy is 1st March 2021.


Who we are and how to contact us

We are Community Laptops C.I.C, a Community Interest Company and private company limited by guarantee without share capital, incorporated and registered in England and Wales with company number 13053216. Our registered address is 3 Moray Mews, London, United Kingdom, N7 7DY.

If you have any questions about this Privacy Policy, you can contact us by writing to Mx Parminder Jhakra, Community Laptops C.I.C, 3 Moray Mews, N7 7DY, or by emailing


Information we collect when you visit our website or contact us

When you contact us, depending upon the manner in which you contact us, we may collect information including your name, email address, phone number, postal address, and any information you provide in your postal, email or telephonic communications with us. If you contact us regarding making a device donation, we may also collect information about the specification of your donation – including its make and model – in order to assess its suitability for our donation recipients. When you visit our website, we may collect information such as your IP address.


Information we collect from third parties

We do not generally collect information about you from third parties. We may collect information from third parties only in certain circumstances where we have a legitimate interest in processing that information such as in the instances where we are running advertising campaigns.


How we use your personal information

We only process your personal information fairly and where we have a lawful basis for the processing. We process your personal information in a number of ways, including when you use our website or when we provide services to you. We use this information:

  • to provide our services to you, and to improve the services that we provide to you;

  • to administer and manage our relationship with you;

  • in order to comply on an ongoing basis with relevant laws, regulations, and other legal requirements;

  • for the establishment, exercising, or defence of legal claims, or for the potential establishment, exercising, or defence of legal claims;

  • to provide you with information that you have requested.


On what basis we use your personal information

We use your personal information on the basis of your consent or where another legally permitted reason applies, including performing a contract with you, complying with legal obligations, or where the processing is necessary for us to fulfil our legitimate interests or our vital interests.


Sensitive personal data

We do not intentionally or knowingly collect sensitive personal data from individuals, and you must not submit such data to us. For the purposes of the GDPR, sensitive personal data includes:

  • personal data revealing racial or ethnic origin;

  • personal data revealing political opinions;

  • personal data revealing religious or philosophical beliefs;

  • personal data revealing trade union membership;

  • genetic data;

  • biometric data (where used for identification purposes);

  • data concerning health;

  • data concerning a natural person's sex life;

  • data concerning a natural person's sexual orientation.

Where you intentionally or inadvertently submit such data to us, it will be processed in accordance with the GDPR.


Sharing and transferring your data

We do not share your personal data with third parties except as described in this section:

  • we may share or disclose your personal data where you have consented for us to do so for example to arrange donation of a device or other service enabling digital inclusion;

  • we may share or disclose your personal data in connection with ensuring that we run and manage our business effectively (for example, we may need to share your personal data with our insurers in relation to an insurance claim);

  • we may share or disclose your personal data in order to comply on an ongoing basis with relevant laws, regulations, and other legal requirements;

  • we may share or disclose your personal data in order to enforce or potentially enforce our legal rights, or in relation to a legal dispute or legal proceedings.

We also use the following third-party platforms – whose relevant Privacy Policies, which are included below, are hereby incorporated by reference – for administrative purposes:​

  • Google Suite - We use the Google Suite of products generally for file storage and management of our organisational documentation. We do all back office administrative work here including receiving requests for support, organising donations and managing queries. The relevant Privacy Policy can be accessed by the following link:;

  • - We use as our domain provider.'s Privacy Policy can be accessed by the following link:


Retention of your personal data

When you correspond or enquire with us, we will retain your personal data until such time as your correspondence or enquiry is resolved, and for a further period of one (1) year thereafter, after which time your data will be deleted. This is purely for administrative tasks such as recording movements of assets for auditors. 

In all other circumstances, we will retain your personal data only as long as is necessary.


How we protect your personal data

We protect your personal data by allowing access to it only to the minimum extent required. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, or misuse, and unauthorised access, disclosure, alteration, and destruction.

When you email us, the transmission of your information over the Internet is not entirely secure, and you transmit information to us in this manner entirely at your own risk. While we use reasonable measures to prevent unauthorised access to our business systems, we are not responsible for any forms of loss or damage suffered by you due to your decision to transmit information to us by email.


Your rights in respect of your information

You may exercise your rights in respect of your information by writing to Mx Parminder Jhakra, Community Laptops C.I.C, 3 Moray Mews, N7 7DY or by emailing us at Subject to certain limitations, your rights in relation to your information are as follows:

  • to request access to your information;

  • to request that we restrict our use of your information;

  • to request the correction or erasure of your information;

  • to object to the processing of your information purposes in certain circumstances;

  • the right to data portability;

  • to know of the existence of automated decision-making, including profiling;

  • to withdraw your consent to our use of your information (where we rely on your consent to use or process that information);

  • to lodge a complaint with a supervisory authority, in particular in the Member State of your usual residence, place of work, or of an alleged infringement of the GDPR. In respect of the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details in relation to which may be found here:


Changes to our Privacy Policy

When we make changes to our Privacy Policy, we will update our Privacy Policy on our website with a new Effective Date stated at the beginning of the updated Privacy Policy.

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